ServicesSoftware that takes work off your team.

We build AI Agents, Workflow Automation, and Custom AI and Software, for your team and inside the products you make. As a project or as your dedicated team, with the engineers who build it on every call.

Not sure where to start?If this sounds familiar, start here.

What’s happening todayStart with
Customers wait for a reply, especially after hoursAI Agents
Your team answers the same questions all dayAI Agents
Leads go cold because nobody followed up in timeWorkflow Automation
Someone spends Monday building the weekly reportWorkflow Automation
Customer details live in sheets, chats and people’s headsCustom AI and Software
Your tools don’t talk to each otherCustom AI and Software
You want AI built into your own product, app or deviceCustom AI and Software
Your AI has to stay within safe limits and keep getting betterCustom AI and Software
You need an AI team working alongside your own engineersA dedicated team

What we buildThree kinds of work. Often combined.

01 · AI Agents

AI Agents that answer, qualify and book.

On WhatsApp, your website, Instagram or inside your team’s tools. Trained on your information and connected to your systems.

  • Customer agents for WhatsApp and web
  • Lead qualification and routing
  • Internal assistants on your documents
Explore AI Agents
A travel company’s website AI assistant suggesting two holiday packages and offering to hold a price

OOrbit Travel · assistant

Bali for 4 adults in December, under ₹1.5 lakh each?

Two packages fit, both with flights from Delhi:
Ubud + Seminyak, 6 nights · ₹1.38 L
Nusa Dua, 5 nights · ₹1.46 L

Which dates work best? I can hold a price for 48 hours.

02 · Workflow Automation

Workflow Automation for the steps nobody should do by hand.

Follow-ups, approvals, reminders, data entry and reports, moved off people and onto your tools, with every run logged.

  • Lead follow-up and reminders
  • Approvals and hand-offs
  • Scheduled reports and alerts
Explore Workflow Automation
A workflow that reads and scores each new enquiry with AI, creates the lead in the CRM and assigns it to the right rep
TriggerNew enquiry arrivesWebsite form, WhatsApp, email or trade portal
✦ AI stepRead and score the enquiryProduct, volume, budget and timeline
ActionCreate the lead in the CRMAssigned to the right rep, follow-up booked

03 · Custom AI and Software

AI in your product. Software for your team.

AI built into your product, app or device, and the CRMs, portals and internal tools your team runs on. Designed, built and run by our engineers.

  • AI inside your product, with limits it can’t break
  • Custom CRMs, portals and internal tools
  • Integrations, data and dashboards
Explore Custom AI and Software
A dealer portal showing an order’s shipment timeline, from ordered to dispatched, with its invoice and documents

NP-2471 · Stretch filmDispatched

  • Ordered12 Oct, 11:20 am
  • Approved12 Oct, 4:05 pm
  • Packed14 Oct, 6:40 pm
  • Dispatched16 Oct · e-way bill attached

How we workLike hiring a senior product team. Without the hiring.

Every project is different. We agree up front what we’ll build, who looks after it after launch and how we’ll know it worked.

Project

01
Good for
A clear piece of work: an AI Agent, an automation, a CRM, an integration.
How it’s priced
Fixed scope and a written quote before we start.
You get
Design, build, testing, launch and a documented handover.

Dedicated team

02
Good for
A roadmap of work, or a product you want built over months.
How it’s priced
Monthly, for the people you need.
You get
Our team working as part of yours, for as long as you need it.

Support, if you want it

03
Good for
Systems that need watching and improving after launch.
How it’s priced
Monthly, agreed per system.
You get
Monitoring, fixes, small changes and a regular check-in.

How a project runs, and who does what

  1. 01

    Discover

    A call, then a look at how the work happens today and what good looks like.

    ProductAI engineers

  2. 02

    Design

    A written scope, the flows and screens, and a quote before you commit.

    ProductDesign

  3. 03

    Build

    In short cycles you can see and test, on your tools and data.

    AI engineersSoftware engineers

  4. 04

    Launch

    On your channels and accounts, with your team trained.

    DevOpsSoftware engineers

  5. 05

    Hand over, or stay

    Documentation and a clean handover, or a support plan if you want one.

    DevOpsProduct

The team

Engineers, not account managers.

Everyone who builds your system works here, and most of us studied computer science. You talk to the people writing the code from the first call, not a salesperson relaying messages.

About BlackSynq
  • AI engineers

    Pick the model, build the agent and test it on your real questions before anyone relies on it.

  • Software engineers

    Build the CRM, portal, dashboards and integrations the AI works inside.

  • DevOps

    Hosting, monitoring, backups, and an alert to us the moment something breaks.

  • Product

    Turn the way you work into a plan, keep scope honest and decide what ships first.

  • Design

    Make every screen and every chat feel simple to the people who use it.

FAQQuestions, answered.

Something else? Ask us on a free 30-minute call.

Updated · BlackSynq team

Which service do I need?

Start with the problem that costs you the most time or the most customers. On the first call we look at how the work happens today and suggest where to begin, even if that’s an off-the-shelf tool.

Can one project combine services?

Yes, and many do. An AI Agent often writes to a custom CRM, and the CRM triggers follow-up workflows. We scope it as one project with one quote.

What does a project cost?

It depends on what you need built. After a free 30-minute call we send a written quote, and no work starts until you agree to it. A dedicated team is priced monthly, by the people you need. We quote in your currency.

Who will build our project?

Our own engineers: AI engineers, software engineers, DevOps and product, most with computer science degrees. Nothing is outsourced, and you talk to them from the first call.

Can we hire you as a dedicated team?

Yes. For a roadmap of work or a product built over months, our engineers and designers work as part of your team, priced monthly for the people you need.

What do you need from us to start?

An hour with the people who do the work today, access to the tools involved, and someone who can make decisions. We handle the rest.

Do you work with businesses in my country?

Yes. We work with businesses around the world. We keep calls in your working hours and quote in your currency.

Tell us one task your team repeats every day.

We’ll tell you what we’d build, what it would take and what it would cost.

Free call. You talk to the people who’d build it.