BLACKSYNQ
AI RECEPTIONIST · CAMPAIGNS · CDP
Introducing Wavvy
Your customers message on WhatsApp. Now someone answers — and remembers.
An AI-powered WhatsApp system for salons, clinics, spas, gyms, and appointment-driven businesses. It answers inbound enquiries, converts conversations into bookings, builds customer intelligence, and brings customers back.
99.86%
faster query resolution
2 sec
median AI reply time
23%
bookings after closing
W
Wavvy
AI Receptionist · online
Hi, do you have hair colour? How much?
Global colour starts at ₹3,200. It takes around two hours. I can check tomorrow evening for Koramangala or HSR.
Tomorrow after 6 near HSR works.
I found 6:30 PM tomorrow at HSR. I’ll hold the slot and send the front desk your booking summary.
BOOKING READY
Ananya · Hair colour · HSR · 6:30 PM
Profile updated: interest, branch, booking intent, revisit timing.
Message
THE CORE PRODUCT THESIS
Turn every WhatsApp conversation into a booking today and a reason to bring that customer back tomorrow.
Message
Demand arrives after hours, between appointments, and during busy desk time.
Book
Wavvy answers, qualifies, requests the right details, and routes bookings to staff.
Remember
Every chat enriches a shared profile: service interest, branch, behaviour, and intent.
Re-engage
Campaigns bring the right customers back into the same AI conversation.
ONE SYSTEM, THREE CONNECTED LAYERS
Inbound, customer memory, and outbound finally work as one conversation.
AI Receptionist
Answers, qualifies, and books.
Customers message naturally on WhatsApp. Wavvy answers with your services, prices, packages, timings and branch context — then guides them toward a booking.
Customer Intelligence
Every chat becomes a profile.
The system remembers interests, preferred branch, previous bookings, cancellations, campaign replies, and whether someone looks overdue for another visit.
Engagement Engine
Bring customers back with context.
Send targeted WhatsApp campaigns to people who are slipping away, replied but didn’t book, cancelled, or are due for their next appointment.
MADE FOR APPOINTMENT-DRIVEN BUSINESS
A receptionist that knows your business — and never drops the thread.
Wavvy is configured with your real services, prices, timings, packages, branches, promotions and handoff rules. It does not give generic answers — it helps the customer make the next move.
Your business brain
Business-specific details power every response, so your team and every branch stay consistent.
Services & prices
Branches & timing
Packages & promos
Rules & handoffs
Placeholder: service visual carousel
Add branded service photography, price cards, or a product screen showing how customers browse real menu options inside WhatsApp.
OUTBOUND THAT STARTS A CONVERSATION
Send the nudge. Let AI handle the reply.
When someone responds to a campaign, they enter the same context-aware WhatsApp journey — no dead-end blast, no separate chatbot.
Placeholder: campaign response and conversion UI
CUSTOMER INTELLIGENCE
WhatsApp stops being a stream of disconnected chats.
Each conversation makes the customer record more useful — so Wavvy can understand what someone wants, where they prefer to go, what happened last time, and when it is relevant to start the next conversation.
AK
Ananya K.
+91 •••••• 6118
Can be messaged on WhatsApp
INTEREST
Hair colour
PREFERRED BRANCH
Koramangala
LAST BOOKING
6:30 PM · confirmed
NEXT BEST ACTION
Revisit outreach
Learns from every conversation
Questions, preferences, campaign replies, and booking intent are connected to the same customer.
Turns memory into actions
See stalled enquiries, unconfirmed appointments, cancelled visits, and customers becoming overdue — without manual filtering.
OUTBOUND THAT CONTINUES THE CONVERSATION
Campaigns don’t end at the reply. They begin a smarter booking conversation.
CAMPAIGN RESULT
Win back clients who haven’t visited since June
46 bookings
linked to this send
SENT
993
READ
761
REPLIED
135
INTERESTED
74
BOOKED
46
More bookings, without risking the number your business depends on.
Wavvy accounts for opt-outs, consent, frequency, audience exclusions, sending limits, approval flows, and sender health — so outbound stays responsible and customer trust stays intact.
A WORKLIST, NOT A REPORT
Instead of another dashboard to interpret, Wavvy names who needs attention today.
Who should I follow up with today?
Generated from WhatsApp conversations, bookings, cancellations, and campaign replies.
AI prioritized
18 unconfirmed bookings
Send confirmation nudges before the slot gets wasted.
42 interested, not booked
People who asked serious questions but disappeared before choosing a time.
126 due for a revisit
Regular customers whose normal visit cycle has quietly passed.
9 cancelled, recoverable
Customers who cancelled and can be brought back with the right prompt.
PROOF · HAIRMASTERS
Already running on a real multi-branch WhatsApp number.
10 sec
query resolution time, down from 2 hours
101
appointments booked from chat
7,086
assistant replies handled
24/7
availability for customers
See it answering as your business.
BLACKSYNQ · Meta Business Messaging Partner · 30,000+ conversations a month