Legal
Privacy Policy
Privacy Policy
Privacy Policy
Introduction
BlackSynq ("we", "our", or "us") provides AI-powered conversational assistants and automation solutions for businesses across platforms such as WhatsApp, websites, Instagram, and other supported channels.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Depending on how you interact with our services, we may collect:
Your name
Phone number
Email address
WhatsApp profile information
Messages and conversations with our AI assistants
Information you voluntarily provide through forms or chat
Basic technical information such as browser type, IP address, device information, and usage analytics
How We Use Your Information
We use your information to:
Respond to your enquiries
Provide AI-powered assistance
Improve our products and services
Deliver requested services
Contact you when you request a callback or follow-up
Maintain the security and reliability of our platform
We do not sell your personal information.
Third-Party Services
To provide our services, we may share data with trusted service providers, including cloud hosting providers, AI model providers, messaging platforms (such as WhatsApp), analytics providers, and infrastructure partners. These providers process information only as necessary to deliver our services.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we continuously work to safeguard the data we process.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Contact us regarding how your information is processed
Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
BlackSynq
Email: team@blacksynq.com
Last Updated: 1 July 2026
Introduction
BlackSynq (“we”, “our”, or “us”) provides AI-powered conversational assistants and automation solutions for businesses across platforms such as WhatsApp, websites, Instagram, and other supported channels.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Depending on how you interact with our services, we may collect:
Your name
Phone number
Email address
WhatsApp profile information
Messages and conversations with our AI assistants
Information you voluntarily provide through forms or chat
Basic technical information such as browser type, IP address, device information, and usage analytics
How We Use Your Information
We use your information to:
Respond to your enquiries
Provide AI-powered assistance
Improve our products and services
Deliver requested services
Contact you when you request a callback or follow-up
Maintain the security and reliability of our platform
We do not sell your personal information.
Third-Party Services
To provide our services, we may share data with trusted service providers, including cloud hosting providers, AI model providers, messaging platforms (such as WhatsApp), analytics providers, and infrastructure partners. These providers process information only as necessary to deliver our services.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we continuously work to safeguard the data we process.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Contact us regarding how your information is processed
Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
BlackSynq
Email: team@blacksynq.com
Last Updated: 1 July 2026